Customer Service Rep. - Customer Service Representative ComPsych Employee Review

4.0
9 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Very nice people to work with and office space. Benefits were okay. Nice spot to be if you like the hussle and bussle of downtown Chicago. The views from the customer service area was beautiful.

Cons

The amount of calls and issues were sometimes a bit too much (sad). I almost needed a counselor after a week of taking some of the calls. It was too sad for me so I left one day and never returned. I wanted to tell everyone good bye but it was just to depressing of a position. Maybe someone with thicker skin could do this job and that's okay.

Explore other reviews about ComPsych

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very stable employer with many opportunities for learning and growth. Ability to work fully-remote and employer provides the necessary technology for you. Full benefits and perks provided at service anniversaries.

Cons

Like most employer now PTO is limited to start, but is more generous later.

4.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have spent many years in many different organizations. I can honestly say that I feel more at home at Compsych than anywhere else in my career. The work brings me into contact with peers who are extremely helpful and kind. Upper levels of management are approachable and interested in suggestions and the success of the employees. I am very happy to be spending my years before retirement in such an environment.

Cons

Contact with the public, of course, has drawbacks. There can be people who are very, very difficult to deal with. I am trying to learn how to let it go and move on.

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