Great culture and work-life balance, but pay lags behind - Customer Experience Specialist ComPsych Employee Review

The most rewarding part of this role is hearing genuine relief in a client's voice when you've been able to help them work through something. That makes the work meaningful in a way most jobs don't offer.

The hardest part is when a client is in a desperate situation and the resources or guidance available aren't enough to help them.

I have spent many years in many different organizations. I can honestly say that I feel more at home at Compsych than anywhere else in my career. The work brings me into contact with peers who are extremely helpful and kind. Upper levels of management are approachable and interested in suggestions and the success of the employees. I am very happy to be spending my years before retirement in such an environment.

Contact with the public, of course, has drawbacks. There can be people who are very, very difficult to deal with. I am trying to learn how to let it go and move on.