3.0
27 Mar 2022
Current employee, more than 3 years
Joliet, IL
Recommend
CEO approval
Business outlook
Pros
Good Pay & benefits, job security, solid industry, plenty of job opportunities within the company
Cons
Poor quality of life, on call 24/7 for customer demands, unrealistic expectations from management. Job function is really that of a customer service rep. Account Managers are not used for strategic partnerships, but as clerks. Poor use of human resources. Old mentality company that has not keep up with other industries