Not for everyone. - Product/Operations Department Collette Employee Review

3.0
13 Mar 2017
Recommend
CEO approval
Business outlook

Pros

-Great benefits (good health insurance and an onsite gym with plenty of classes and equipment) -Atmosphere is super friendly and family oriented. If you have a question, anyone will happily answer it -A plethora of opportunities to volunteer, either locally or on a more global level if you work on one of the Collette Cares teams

Cons

-The very G-rated atmosphere makes you feel as though you're back in grade school and it isn't for everyone. I appreciate how nurturing and friendly Collette's work environment is, but as a single female under 30 who hates group activities, has a pretty cynical side, and hates Disney World (literally everyone here is for some reason obsessed with Disney World??), I did not fit in one bit. If the thought of designing paper stockings as the main event of the company holiday party (held during work hours) makes you cringe, then this work environment may not be for you. -Salaries are not good. I made enough to survive, but I was not making enough to be comfortable and I could forget about actually building a savings. I told my supervisor that I needed to consider getting a second job, and she warned that I could not risk compromising my work at Collette. Well, if you don't want your employees' work performances to be affected by a second job, then pay them enough to not need a second job. I know I was a good employee: reliable, always met my deadlines, did my job to the best of my ability, and offered suggestions and ideas all the time, and I expected a decent raise after one year. My raise was twenty-five cents. It was more of an insult and honestly I would have preferred to not get a raise at all. -Unless you're in a management or supervisor position, your opinions will not be valued (maybe this is just a product/operations department thing, but it's actually a complaint I've seen in a lot of the reviews on this site so it very well could be a general, company-wide downfall). I didn't feel trusted with the knowledge I was bringing to my role and my ideas for certain projects were almost all rejected. -This is a travel company and many employees did not seem very well-versed on the globe. I become mildly concerned when a group of managers don't know what the proper definition of "geopolitics" is. I also knew some managers to have a severe lack of intelligence and awareness you'd assume should be required of a manager. This made it really difficult for me to respect them as my professional superiors. -The Pawtucket office is so outdated and the location is horrendous. The parking isn't good, but it would be okay if you could walk out of the office and walk to grab a coffee or something. I felt unsafe just leaving the immediate surroundings of the office building, so walking over to the closest Dunkin was out of the question for me. But, I also never wanted to get in my car to drive anywhere for fear my parking space would be snatched up (and finding another space wasn't an effortless task). When you get an email referring to past car break-ins and cars being shot at with a BB gun, you think, "maybe it's time to move the office elsewhere." -Employees spend ALL DAY at their desks. Standup desks would help so many people, or at least having some sort of break room for people to go to (other than the cafeteria...no one thinks "I need to get up and away from my desk, why don't I go continue to sit in the cafeteria").

Explore other reviews about Collette

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Working here has been one of the most rewarding experiences of my career. The leadership team goes out of their way to provide guidance, remove obstacles, and genuinely invest in people’s success. I feel trusted to own my work, make strategic decisions, and bring new ideas forward. The culture is a standout. Collaboration is real here, not just a buzzword. Cross‑functional teams communicate well, respect each other’s expertise, and work together toward shared goals. Professional development is another major plus. I’ve been encouraged to pursue training and opportunities that align with my long-term goals. Day to day, the work is fast‑paced and genuinely interesting—from developing strategic partnerships to helping shape long-term business direction. If you thrive in an environment where your contributions matter and your voice is heard, this is an excellent place to be.

Cons

Fast-paced environment may not be for everyone, but it keeps things exciting

1.0
26 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great teammates, made working for the company bearable.

Cons

Constantly being overworked and underpaid, work life balance is non-existent. New hires come in making significantly more than the people who’ve been there for years. Good luck on getting a promotion, they only promote their favorites. You get sold you on the idea of a growing company, creating change and bring new ideas to the table, but it couldn’t be further from the truth, no real interest in changing even when it could save them time and money. Leadership only cares about getting to a billion dollars in revenue and they don’t care how they get there, or who they lose along the way. Health insurance is insanely expensive, can’t afford it only making minimum wage. Travel credits and Bonuses are an insult, less and less credits each year even tho they’re making more money than ever! Oh yeah, and HR leadership is a JOKE!

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