Pros
Fellow case managers are great (too bad they're all as overworked, burned out, underpaid, and stressed out as you will be)
Cons
Previous reviews noting poor upper management are absolutely correct. Nepotism and cronyism run rampant, and favoritism is also a huge factor. If you're not "in" with Associate Directors and above, then you're viewed as inconsequential and not treated with basic respect or human decency. Caseloads are astronomically high, and management only cares about meeting numbers, not about actually helping youth or adults seeking workforce assistance. Be prepared to do the job of two or even three employees with high expectations and no support (oh, and training is non-existent: you're just expected to hit the ground running]. Staff safety is also not a priority as we have had several unsafe situations flagged by employees across various sites and they are all handled poorly and/or dismissed. This organization is all talk about their mission with no follow-through. There is a high turnover in staff FOR A REASON. The only highlight here are the genuine people in staff, who care tremendously about servicing others. But even that doesn't make up for the organizational disaster. Please prioritize your wellbeing and DO NOT APPLY HERE.