Not a great place to work - Customer Service Associate Co-op Employee Review

3.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours discount on food

Cons

Management were awful - nobody done any work. System of exploiting the new hires and getting them to do all the work Abusive manager that would shout at us when things went wrong

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Co-op Response
8mo
We're sorry that you feel this way. You've made some very serious allegations about your manager and we take all complaints about behaviour like this very seriously. Please use the former colleague contact form at colleagues.coop.co.uk/contacts so that we may look into this matter further.

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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