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      Co-op

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      Co-op reviews

      Appalling - Customer Service Representative Co-op Employee Review

      1.0
      20 Mar 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      None - awful experience - unsupportive and uncaring

      Cons

      Awful experience - unsupportive and uncaring. Would not wish this on my worst enemy.

      avatar
      Co-op Response
      1y
      We're sorry that you feel this way. Co-op has successfully campaigned to change the law in making violent crime against retail workers a stand alone offence. We know that more needs to be done and continue to invest in resources and technology to keep our colleagues and customers safe. If there is a specific incident or concern that you would like us to look into then please contact us using the former colleague contact form at colleagues.coop.co.uk/contacts

      Explore other reviews about Co-op

      5.0
      18 Aug 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      8 Sept 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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