Nice co-workers, terrible management - Customer Team Member (CTM) Co-op Employee Review

3.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

- People you work with a great - Good working environment and most customers are friendly

Cons

- Favouritism amongst some managers and employees - Shift rotation was unfair

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Co-op Response
2y
Thank you for your review and feedback. We always advise for colleagues to speak to their manager if they believe that shifts are not being rotated fairly. Some colleagues in store may have flexible working arrangements that cannot be altered and if you are unaware you may perceive this to be unfair when the manager is doing their best to accommodate a genuine need.

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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