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      Co-op

      Engaged employer

      Co-op reviews

      Understaffed - Customer Team Member Co-op Employee Review

      2.0
      3 Oct 2025
      Customer team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Good employee discount on co op branded products

      Cons

      Understaffed and overworked, no extra pay for working bank holidays and late and early shifts

      avatar
      Co-op Response
      8mo
      Thank you for your review and feedback. We're pleased that you were happy with our amazing 30% colleague member discount. We're sorry that you feel that your store wasn't staffed appropriately and we hope that you shared your concerns with your manager at the time. Colleagues in store receive a shift premium for any hours worked prior to 6am or after 10pm, we pay premiums for hours worked after 6pm Christmas Eve, all day Boxing Day, after 6pm New Years Eve, and all day New Years Day.

      Explore other reviews about Co-op

      5.0
      18 Aug 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      8 Sept 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      8mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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