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      Great team but training needs improvement - Customer Service Representative Cloud5 Employee Review

      5.0
      16 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home and great team.

      Cons

      Rotational shifts based in performance. If you get sick, performance will go down and you get the not so great shifts. Training process is a mix of self-study and a couple of Q&A sessions.

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      5.0
      21 Apr 2024
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      remote work, friendly colleagues, great work culture

      Cons

      can't think of any con top of my head

      3.0
      25 Jun 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, head leadership was understanding

      Cons

      Sometimes Strict performance metrics in place

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