Just a placeholder at best. - Anonymous employee Cleveland Sight Center Employee Review
2.0
8 Apr 2021
Anonymous employee
Former employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Pto and sick time was great
Cons
Unapproachable director. Director of specific department very discriminating against specific individuals. No room for growth. Toxic environment and HR was cold when issues arose
Cleveland Sight Center Response
5y
We are disappointed to read this review and hear that this was your experience of Cleveland Sight Center. CSC’s mission "to empower people with vision loss to realize their full potential and to shape the community’s vision of that potential” is what drives our staff forward each and every day.
Explore other reviews about Cleveland Sight Center
5.0
22 Dec 2022
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Great team environment; passionate employees, and very supportive leadership!
Cons
Healthcare is a little pricey but it's understandable given the size of CSC
Great atmosphere outside the call center, inside, the manager stalks you at your seat in an attempt to ask to speak with you. Very creepy. PTO can be plentiful, depending on status.
Cons
The pay is EXTREMELY LOW, regardless of how hard you work as a CSR. Bonuses are few AND TINY. You also have to jump through hoops for them. Annual raises are 2% of your hourly wage, which is already EXTREMELY LOW, if they decide to give you one at all.
3
Cleveland Sight Center Response
8y
Thank you for your feedback. We value the hard work and dedication of all of our team members, including our Customer Service Representatives. It is amazing to witness the effort put forth each day in carrying out our mission. Professional and effective communication are critical to carrying out that mission and that is the ideal we hold for everyone that works here. We encourage all staff members to share feedback with her or his supervisor or someone from the HR team so we can continue to grow and ensure this is a great place to work.
In addition, we regularly monitor pay rates and compensation plans (including benefits) to ensure the wages we offer are competitive in the local market.