FA & Safety SSR position is Horrible!!! - Service Sales Representative Cintas Employee Review

1.0
18 Jan 2020
Recommend
CEO approval
Business outlook

Pros

You can take your van home and avoid tolls, $50 phone allowance

Cons

Everything is a con in the first aid and safety division in Houston. All of the corporate character they preach is lies. They want you to rip off your customers and stuff their first aid cabinets. Every month they come up with a new ridiculous focus item to stuff in the cabinets. Last month is was liquid bandage, hand lotion, pain away (excedrin), and glucose. They claimed those items were immparitve to the health of people with diabetes. In reality the only thing that would actually help is the glucose. It’s funny they force you to sell two servings of glucose for $15!!! $.50 Pixy sticks is literally the exact same ingredient. Anyways, that’s just the unethical aspect of the company. The 2nd problem with Cintas is that they don’t care about the employees. In their mind they can easily replace their SSRs. They also act like they treat us amazing and boast abouy their 16k salar they pay us. It’s laughable. You make commission on top of that, most people are making under 40k bc they keep splitting people’s routes. There used to be SSRs that would make 55k plus, heck some people made 65k-75k, but once you make good money they will split your route. I seriously know people who can barely pay their mortgage now bc of their route splits. Our turnover rate was 66% a year ago, it’s probably even worse now. One average we lose at least one SSR a month. Management acts like we are an ethical company but they secretly are pushing us to sell things to our customers they don’t need. Not only that, but the internet is so much better for our customers. I feel like a used car salesmen when I sell a box of DayQuil for $65 when you can buy the same box on amazon or staples for $15. Literally everything we sell is marked up 600% bc our corporate is super greedy. Also, when you lower the price just a little bit you go from making 11% commission to 5%. So if you want to feed your family you have to sell it at the rip off price.

Explore other reviews about Cintas

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Leader in the industry. - Every industry has these needs - Amazing leadership team

Cons

- One of the more expensive in the industry

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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