Hejsn - Customer Service Cielo Employee Review

Hello, this is Dominica Lucas, VP – Client Services. Thank you for taking the time to leave your review. It’s positive to read that you flourished in your team, and you had a supportive network of leaders and colleagues. I hear your comments on workload, this can fluctuate based on the dynamic needs of our clients and acknowledge that there may be periods of increased demand. The goal is always to uphold our values and provide an environment where our people feel empowered, supported and able to deliver an exceptional service to our clients, while maintaining sustainable balance of work and home life. I would encourage anyone who is feeling overwhelmed to connect with their manager to express any concern in the first instance. Thank you again for your valuable feedback.