Lack of Support - Underwriting Chubb Employee Review

2.0
26 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Generous benefits package. Great education reimbursement program. Great brand recognition.

Cons

High turnover in department due to favoritism and unrealistic production expectations. Over the three years I've been here many of my colleagues have quit and moved to other organizations out of frustration. We are extremely overworked, and there is immense pressure to produce so on most nights we end up having to work overtime but there is no overtime pay. No work life balance at all. Managers ignore cries for help and additional training is not provided, yet you will be told off when you create errors because of a lack of training. Emails to management requesting assistance are ignored. Certain individuals in the Toronto office will actively partake in character assassination in order to make themselves look better.

Explore other reviews about Chubb

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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