A good place to work if you have good time management skills - Claims Adjuster Chubb Employee Review

3.0
21 May 2021
Recommend
CEO approval
Business outlook

Pros

The benefits and pay are extremely good. In addition, working in teams means you'll really (likely) come to like the people you work with regularly. People are helpful and willing to offer advice as needed. While you are kept to certain timetables, generally, you are allowed to set the pace of your own days as long as you do what needs to be done.

Cons

When it gets busy... it gets really busy. You're often working with a high caseload and when multiple claims are active, it can be very hard to keep up. You will be expected to reply to emails promptly within 24 hours, answer/reply to all calls you receive, clear out your work queue and review all medical and legal documents you receive. Because of how work can pile up too, and how only you know your caseload, you will either be thinking about or working slightly on vacation because the alternative is playing frantic catch up when you get back if you don't as emails can easily get into the 100s from just a few days off.

Explore other reviews about Chubb

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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