They're so nice - Member Support Specialist Chess.com Employee Review

5.0
24 Apr 2023
Recommend
CEO approval
Business outlook

Pros

They have a very nice working environment

Cons

Work can be a bit repetitive at times

Explore other reviews about Chess.com

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Generally relaxed work culture - Incredible flexibility due to remote work - 99% of people here are good people and fun to work with - Interesting though still niche product - Seeing incredible growth in recent years

Cons

- Below market pay (they are working on this) - Lack of clear strategy at times, feels reactive - Senior leadership hired externally has generally been terrible, with a couple exceptions (need more internal promotions/growth) - Lack of solid retention incentives for top talent (though this is slowly improving, a bit late however)

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic culture and work life balance. The company treats you with respect and positivity. Couldn’t be a better work environment.

Cons

Pay is not up to industry standards

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