Great Mission Driven Company - Center Operations Director ChenMed Employee Review

4.0
21 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is committed to the mission, and truly put patients first.

Cons

Leadership is too focused on certain metrics that don't tell the full picture, making managers feel micromanaged daily.

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ChenMed Response
6mo
Thank you for the 4-star review and for recognizing our team's commitment to putting patients first - this is central to our mission of transforming care for seniors. We appreciate your candid feedback about leadership and metrics focus. Your perspective helps us improve our approach to empowering our team while maintaining excellence in patient care. Thank you for being part of our mission. We're committed to continuous improvement in how we support our team.

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

2.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Vision is excellent. Pay is decent.

Cons

At first it was a great place to work. Now, not so much. Have been working short staffed for quite some time now. The job is tough, so many tasks, so little time. Yet upper management expect us to do more, more, more. Heaping tasks upon us all the while knowing how short handed we are. Do this, do that...it's ALL about the NUMBERS anymore, no longer about quality care. AND if the patient doesn't comply with the PCPs advice or they don't show for their appointments, it's the staff's fault. It is ridiculous! They tell us over and over-it isn't about the numbers but if we don't meet the metrics, we get penalized. Just isn't worth it any longer. Actively seeking other employment. Ask any of the front line workers-PCPs, CP,s CFs, RTs or CCs...they will tell you the truth. Notice all the glowing reviews are from management positions, not the front line workers. Sorry, ChenMed, I have not had many good days with you.

2
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