Everyone starts at the same level - Customer case manager Charles Taylor Employee Review

4.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You get trained up, regular fresher sessions, regular performance 1 to 1 sessions, and you see the difference you're making to clients

Cons

40hrs a week (FT), with a 7-day rotation of shifts. Benefits - after probation (6 months)

Explore other reviews about Charles Taylor

5.0
17 May 2024
Recommend
CEO approval
Business outlook

Pros

Flexibility, people, company culture, remote work

Cons

Could benefit from additional support resources to perform job

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Was able to work fully remote.

Cons

Felt micromanaged at times, lack of communication at times, lack of training on certain aspects of the job.

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