Disorganized, Punitive and Poor Leadership - Anonymous employee Cenpatico Employee Review

2.0
19 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best reason was a 2 day work at home alternative that has been taken away. When they did offer it, working from home was a great perk that unfortunately was used as leverage (threats to take it away if you don't do what they say). Everyone tried to meet their standard, but the setting was unrealistic and unattainable. Many tried to explain that it could "all" be done, but the cultural norm was too assign blame and deficiency on the front line instead of doing root cause analysis to identify a solution.

Cons

"Solutions" were identified by those up above that did not live the reality on the front line. Solutions were random, wreckless, careless and planned very very poorly. Leadership seemed not to be accountable for not knowing or having the skill to effectively assess systems and engage in strategic planning for process improvement. Instead of taking deep look to gain a true perspective, they drilled down harder and harder on each tier in the soon-to-be-obsolete hierarchal paradigm. The organizational structure has not embraced the more flat structure commonplace in millennial organizations today. As a result, a culture of fear and intimidation is deeply embedded.

Explore other reviews about Cenpatico

5.0
29 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits, positive culture, good work life balance, employee appreciation,

Cons

Limited room for promotion and career advancement

3.0
14 Sept 2016
Recommend
CEO approval
Business outlook

Pros

There is possibility for growth and development within Cenpatico National. Many positions allow remote work, so while you may be required to do some traveling if you are serving an out of state market, you have the chance to move around within different departments. The pay is excellent and vacation time is not accrued, but full vacation time is granted once you complete your 90 day probationary period. While I am not fond of my current department, I feel I have learned a lot and hope to be able to translate some of the skills I've developed in another department.

Cons

Within the behavioral health department, we do not have enough support and help to provide quality case management with the continually rising case load expectations. In Ohio, we have been getting our directives from the health plan we partner with, but the structure of both case management departments is completely different. Although this is a fact, the health plan expects behavioral health to meet the same expectations with no additional help. Working for a very large corporation, you can feel replaceable, moreso than if working for a smaller organization. Directives on things that impact how we do our jobs and processes to follow change sometimes every other day. You get hardened to it after awhile. The server that we work from is always glitchy. Makes it difficult to get work done and not fall behind.

5
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