Avoid them, try to work corporate - Wireless Sales Consultant Cellular Sales Employee Review

1.0
24 Sept 2015
Recommend
CEO approval
Business outlook

Pros

You can make good money by hustling phones on the side. Mediocrity is rewarded. You can work as little as you want (technically). You overcharge people or sell accessories on the side and pocket the money. Technically, you can make a lot of money here, but you have to cheat and lie, using every dirty salesman tactic known to man in order to do so.

Cons

They have meetings at odd hours of the night because the job structure doesn't allow everyone to be off at the same time. They cheat people by charging hidden fees. They cheat you out of commission by not telling you exactly why your final paycheck is lower than what you were paid. Also, they charge you for anything that's missing or stolen from the stores. So if a thieving coworker decides to steal a $600 iPhone, everyone working that day shares that loss. (if you have done cellphone jobs before, you know you have a 2 month wait before you get your first commission. If you're not accustomed to that, then get ready). Turnover is higher than it should, so since they don't have the personnel, they will try to have you work almost everyday. They want you to set appointments too, because you won't get the same traffic as corporate stores, so even on your off time you'll spend every waking hour, selling. They use money as a motivator and there's more to life than that....they lack morals. They don't have traditional managers at any store, so that means you don't have good central management to guide you or answer questions. They want manager-minded people, but the reality is that successful companies cannot have a room full of managers and not have at least a few "followers" ( who they refer to as clerks). They keep nasty surroundings. You might get robbed. Your coworkers can cheat you out of being shared on commissions/steal sales. Your shift might include a closing shift that will end at 9pm....if you have a last minute customer, you could be in the store well into the night! And they don't pay over time. You don't have a central workplace. You bounce across the city working at various stores. Some days, you might not make a dime.

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Cellular Sales Response
10y
We appreciate your feedback. Cellular Sales prides itself on maintaining a culture of integrity and honor where our team and our customers are our most valuable assets. Although your experience with us was anything but typical, we certainly wish you the best with your future career endeavors.

Explore other reviews about Cellular Sales

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly oriented and take care of their employees. There’s a lot of incentives to do great and if you come with a positive mindset, you can literally change your life if you’re willing to put in the work.

Cons

It’s 100% commission so if you don’t sell, don’t make any money, but Verizon is a household brand so the likely chance if you’re not making any money is slim to none unless you don’t try

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Cellular Sales Response
1mo
Thank you for taking the time to review Cellular Sales. Prospective candidates have shared that visiting this page helped them better understand the culture within our company. It’s teammates like you who help our culture thrive!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Cellular Sales Response
6d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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