4.0
3 Oct 2025
Current employee, more than 8 years
Charleston, WV
Recommend
CEO approval
Business outlook
Pros
For the most part, they really do seem to care about their employees. But it’s very dependent on department. They’re trying to do things that would help grow the company. Benefits are pretty good, except the rising OOP max every year.
Cons
I mean… it’s a health insurance company. Some of the plans we administer are heart breaking and soul-sucking. The WFH model is great, in theory, but it’s really inefficient when you’re a new hire and trying to get help. Virtual training is so hard, and the few ruin it for the many. They having to be saving absolutely bundles of money on utilities, but those folks who had to up their data usage, have increased electricity usage, etc. have taken on the costs w/ little increase in pay.