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Cardinal Group Companies

Engaged employer

Cardinal can't pay bills - Maintenance Technician Cardinal Group Companies Employee Review

1.0
12 Nov 2021
Recommend
CEO approval
Business outlook

Pros

I would say paycheck, but even that is questionable now

Cons

Cardinal doesn't care about paying the bills. the property I work at has a vacant apartment without power, and the utility company refuses to turn on the power because the balance owed is too high. this has been going on for months now. the phone lines to the maintenance shop and emergency call system for the fire alarm and pool deck phone are shut off every month for non payment. our primary emergency response contractor nearly filed a 140,000 lien against the property. this same contractor is now owed over 50,000 and will no longer respond without half down up front. on top of this, cardinal took the money that ownership approved for us for major repairs, and gave it to another property they manage. on top of all of this, employee direct deposits are now coming in delayed. we are short staffed because cardinal will not offer a reasonable wage for the positions that need to be filled. we have 2 maintenance team members to take care of over 600 residents, but corporate wants the supervisor to sit in hour long meetings several times a week leaving me alone to deal with the property. I sat in on a few of the meetings, and its just an hour or more of listening to some guy say"uhh, uhh uhm uhh um" and people tell stories about their childhood. its all a waste of time. cardinal refuses to use any parts supplier that is not hd supply because hd supply gives cardinal a kickback at the end of the year. I currently have 30 plus workorders that I cant do anything with because hd still hasnt delivered my parts after 6 weeks backorder. a local vendor has a plethora of parts on the shelf, but we cant set them up as a vendor because cardinal doesnt get their precious kick back. cardinal's solution to this problem is to tell us to order parts 6 months ahead of time, but every time we try to place an order we are told we cant order that much. how am I supposed to do my job with no parts? the only reason I am still in my current position is because it is still legal to fire people for being gay in michigan, and I know my current supervisor wont do that to me

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Cardinal Group Companies Response
4y
The challenge of being a third-party manager is that we don't always get to dictate the order of priorities. But the more important challenge as a third-party manager is that anyone who is affected by those decisions is at best protected from them and at least made to understand the reasoning behind them. Unfortunately from your review, it sounds like neither has happened. Know though that your voice has been heard and someone here sees you for the value you bring to work with you each day. Hoping in the future we can have a better experience for you and earn four more stars. -Nick

Explore other reviews about Cardinal Group Companies

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I love working here. I feel lucky that I am able to work on projects I love and work with people who encourage me.

Cons

Sometimes change comes in waves- big rollouts all at once feel overwhelming but I understand that happens sometimes!

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

- Room for growth and promotions - Job security - Most of your coworkers are easy to work with

Cons

- Work life balance: depends on who your white label is and if you work strictly for cardinal they have a better work life balance. - Turnover rate in corporate - Learn as you go / 0 training in every role unless if you have a good manager - CYA mentality - High expectations / sometimes unrealistic goals - When corporate comes into town they are never hands on due to having too many meetings in a day

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