Don't work there unless you need the money!! - Assistant Caramel Employee Review

1.0
30 Oct 2020
Recommend
CEO approval
Business outlook

Pros

You will learn a lot because you are doing everything?

Cons

The team is so small about 10-15 employees and there is no structure in this company. Everyone is doing multiple roles at the same time, you can find employees like shop associates working at the warehouse to pick and pack, a senior fashion designer beings the boss's PA and doing your job at the same time. Been asked to work with unrealistic deadline with last-minute changes/ decision. If you didn't meet the deadline, you will get shouted at and expected to stay in the office until the task is completed without any overtime pay/ day in lieu in return. No flexibility & consideration of employee well-being. No working from home during the pandemic even the job can be carried out from home. Was asked to travel to work during lockdown and bank holidays to complete some non-emergency tasks.

Explore other reviews about Caramel

2.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great customers. Good for someone that would like to gain basic retail experience.

Cons

The company lacks any clear structure or processes. Senior management appears disorganized and inconsistent in their approach. Despite being a small company, the management style is very poor, and the overall team comes across as unprofessional. The work atmosphere is quite negative, with several senior members displaying rude and dismissive behavior. There are very limited opportunities for professional growth or development. The environment feels toxic and mentally draining, largely because many employees act as if they personally own the company. Even the actual owner is often rude and tends to undermine team members.

1.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great products, nice customers, beautiful store

Cons

Worst management, toxic, Manager forced sales assistant to follow customers on tiny shop floor

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