Great Place to Work - Lead Business Office Administrator CarMax Employee Review

4.0
7 Jun 2010
Recommend
CEO approval
Business outlook

Pros

Great training program, good team envirnoment, lots of opportunity for growth as long as you are a hard worker. Never a boring job, always some type of challange, and a fast pace envirnoment.

Cons

Retail Hours, some of the hourly associates are not as motiviated and do not do as good of a job, so you have to pick up the slack when others do not do their job or communicate.

Explore other reviews about CarMax

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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