Don't believe the hyper CarMax promote's - it is definately not one of the "Best Companies to Work For" - Business Office Manager CarMax Employee Review

2.0
20 Nov 2008
Recommend
CEO approval
Business outlook

Pros

When they began there were real opportunities, but they are no longer there. When I started working there I heard about all of the positive promotions and opportunities.

Cons

Company Senior Managers lie about opportunities and job performance. They do not base decisions on performance but rather on who you know and how well you're liked. They do not give fair reviews based on actual job performance, but rather base it on who the regional mangers like and dislike instead of employee morale and job performance.

Explore other reviews about CarMax

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Everything is great I love how it is ran

Cons

Everything is great the way it is

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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