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      CarMax

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      CarMax reviews

      Culture is declining - Cross Functional Store Manager CarMax Employee Review

      3.0
      2 Feb 2026
      Cross functional store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits are good, but newer managers coming in they have lowered the starting salary

      Cons

      No work life balance, you will work late hours without a set schedule, required to work 45 hours minimum with an expectation of up to 50 per week

      Explore other reviews about CarMax

      5.0
      31 Mar 2026
      Inventory associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything is great I love how it is ran

      Cons

      Everything is great the way it is

      1.0
      31 May 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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