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Captioning Agent - Insurance Adjuster CaptionCall Employee Review

4.0
7 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Easy to handle work. Friendly coworkers. Decent employee benefits like dental and health insurance.

Cons

May be required to caption calls that make you uncomfortable. People use the captioncall phones just like regular phones. It's rare, but sometimes you might end up captioning a verbal fight, or perhaps a phone sex hotline.

Explore other reviews about CaptionCall

5.0
6 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Create your own schedule Easy shift trades Easy to pick up extra shifts

Cons

Weekly testing stressful Hard to advance

3.0
28 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Job had great benefits for employees, fairly easy and straightforward

Cons

Very micromanaging - especially with time and schedule adherence. Very stressful with high call volume - only seconds between calls and still expected to do tasks in between.

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