Good and bad, no training - Loan Consultant CapCenter Employee Review

3.0
20 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great people and a culture that's *trying* to be positive and encouraging.

Cons

- No real training. You're thrown into complicated situations with little support and often told to figure it out yourself via the Fannie and Freddie guidelines, but these are things even their quality control managers get wrong, so it's an unresonable standard. Loan scenarios can get wacky really fast and managers should step up and coach people through them. Through no fault of loan consultants and analysts, it creates a bad customer experience. - Inexperienced managers. I saw people with previous team management experience be passed over for folks with one or two years of work experience. And attorneys with no management experience were placed in charge of teams of loan analysts and consultants, leading to a bad experience from their lack of people management skills. Things may have changed since I was there, but these are a couple of things to look our for/ask about if you interview there.

Explore other reviews about CapCenter

5.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Nothing negative to say about CapCenter

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were all friendly. Nice office

Cons

Training was mismanaged and scattered. I constantly had to nag my overworked manager about feedback. There was never any follow through from leadership on finalizing my NMLS license (I basically wasted my time studying for 8 hours a day). I was laid off… too many cooks in a 7% interest rate exonomy

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