People Are Great, Corporate Not So Much - GSA - Guest Service Agent Canad Inns Employee Review

3.0
16 May 2025
Recommend
CEO approval
Business outlook

Pros

The on site staff are great to work with and interacting with customers is great.

Cons

Head office is disconnected from day to day operations and has resulted in no meaningful pay increase updates in 20 years.

Explore other reviews about Canad Inns

5.0
14 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Great place to work for

Cons

not a bad place to work for

1.0
2 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Coworkers were excellent, great, hardworking people. Half off at in-store restaurants is a pretty sweet deal. Semi-flexible schedule, however there were some times management wouldn't compensate for employees who requested time off and the front desk would be understaffed.

Cons

Terrible management. Often times there were 2 of us scheduled on a booked Thursday or Friday night. Checking in 100+ rooms between 2 people takes HOURS and guests start to get very unhappy. Housekeeping absolutely sucks. Leaving at 4 PM when there are still rooms to be cleaned on a booked Friday night? The GSA's catch all the flak for that. Room runners and GSA's had to end up preparing rooms. Corporate treats the Grand Forks location like dirt. Just because something works perfectly at your Winnipeg location doesn't mean it'll work here. They're "do it by the numbers" guys without actually taking a look at the problems at hand.

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