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Calgary Humane Society

Engaged employer

Look elsewhere - Anonymous employee Calgary Humane Society Employee Review

1.0
24 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helping animals that need us and can not speak for themselves.

Cons

It saddens me to write this but the CHS is no longer the wonderful organization it once was. The culture has become extremely toxic and that makes it near impossible for staff to do their jobs well and want to continue working at the CHS. This toxicity is perpetuated on the staff by the highest levels of management and human resources. Staff are mistreated, distrusted, managed poorly, and treated as disposable. The level of staff turnover at the CHS is astounding and I have now seen two departments turnover ENTIRELY within the last three months. That many terminations and resignations is NOT normal. There is constant restructuring and replacing happening and stress leaves are rampant. Staff are not permitted to offer ideas on positive changes without being criticized for rocking the boat and being unappreciative. Look at how many jobs the CHS is hiring for at any given time, as that alone tells a story. I wish this organization could get back to what it once was, which was one of kindness and care towards both animals and people. Calgary Humane Society is a charity. The board or an external committee need to look into the terrible behaviour of the CEO and the HR department towards the staff. Trust what is being experienced over and over by regular staff just trying to make a difference and do their jobs.

Explore other reviews about Calgary Humane Society

1.0
5 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are great to work with sometimes, first hand taking care of animals

Cons

- You can’t say anything that’s bothering without fearing consequences: just in the past months multiple people either resign or got fired without a cause - Extreme low pay (minimum wage) which is inhumane for the amount of work that’s on your shoulders while supervisors, managers and directors pretend to care by saying: let me know if i can help you- but when you ask for help they are nowhere to be seen. - Supervisors from Animal care are just wondering around between offices while their employees are sweating and working really hard for a joke pay - Upper decisions of what animal gets euthanized based on behavioral concerns is not consistent or not justified in some cases, while there’s an actual animal that qualifies for it and it’s giving “opportunity”- gets “adopted” and then RETURNED to then ending in a euthanized, so just prolonging suffering and setting the animal for failure - They say you can grow in the company but the truth is you will only do that if you are good friends with the hiring manager - You will see some people under qualified having upper positions for sure - I feel sorry for the animal care team, in just this year their employee turnover is awful - admissions team does not have common sense and keeps filling up the shelter under poor management - Did i say low pay?

5
1.0
18 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing front-line staff and volunteers Working with animals

Cons

- Poorly Managed: Toxic management and directors that would sooner fire those that come forward with concerns over the conduct of management than actually deal with the issue, or fire staff due to “re-structuring” while not offering them a job in another department. Have created a culture of complacency where those working under them just keep their heads down and not point out any shortcomings. There is a fear of repercussions if you ever challenge or question the decisions of those in charge. - Not a Safe Environment for Queer People: Would rather keep a transphobic manager than support their trans and/or queer staff. - Directors Unwilling to Listen to Feedback or Critique, Place Blame on Staff: After an engagement survey where multiple staff addressed their concerns, the directors decided that instead of holding themselves accountable and working with the staff to address shelter shortcomings, decided to have a presentation on how to be more resilient. Somehow think that their staff just aren’t “resilient” enough despite having to work long hours for poor pay, constant under-staffing, little management support, and having to handle the mistreatment of animals daily. - Focused More on Numbers and Getting Animals Out The Door than Their “Core” Values: They claim to have a culture based on courage, compassion, commitment, and collaboration, but they are adopting out more and more behaviourally questionable animals into unsuitable homes simply to get them out of the shelter and boost their live animal outcome, with little regard for the input from their trained Behaviour Specialists or their most senior adoption counsellors. Open adoptions only works when there are responsible placements. PLUS open adoptions is based off of kill shelters in the US that euthanize behaviourally complex dogs, so it is irresponsible to try to apply the same practices without doing the extra work to ensure that it is a successful placement.

5
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