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Cactus Communications

Engaged employer

Poor work environment for designers - Freelance Graphic Designer Cactus Communications Employee Review

2.0
30 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Company Provide remote work anywhere

Cons

I worked with Cactus Communications for almost 4 years, and my experience as a designer was disappointing. There is no respect or value given to designers in this company. The entire focus and power are centered around content writers, while designers are treated as secondary. Writers, who often lack design knowledge, constantly interfere in design decisions and give unnecessary changes. Despite raising concerns, managers never listen to designers’ problems, and instead, they always prioritize content teams. This creates a frustrating work environment where creativity is restricted and undervalued. From my very first day, I asked for finalized content before starting design work. But the content team never worked efficiently. Instead of providing clear and final content in advance, they would only give it after seeing the design, forcing endless rework and wasted effort. This shows a lack of process, professionalism, and respect for the time and skills of designers. In short, Cactus only gives importance and authority to content writers, ignoring the contributions of designers and other teams. If you are a writer, you may find opportunities here, but if you are a designer or a creative professional, be prepared for a lack of recognition, growth, and support.

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Cactus Communications Response
8mo
Thank you for sharing your feedback. We’re sorry to hear that your experience as a designer at CACTUS did not feel positive. We also appreciate the nearly four years you collaborated with us, time that reflects both the value of your contributions and the strengths of our ways of working. As a customer-focused organization, many of our iterations and changes are aimed at delivering the best outcomes for clients. That said, we recognise this can sometimes create friction, and we are working to improve collaboration between content and design. Warm regards, Team CACTUS

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5.0
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CEO approval
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Pros

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Cons

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3.0
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Recommend
CEO approval
Business outlook

Pros

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Cons

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