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      COPTRZ

      Engaged employer

      COPTRZ reviews

      It’s a trap! - Anonymous employee COPTRZ Employee Review

      1.0
      1 Feb 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Seemingly interesting industry, city centre office, social opportunities

      Cons

      If I had to sum up my time at Coptrz in one word it would be miserable. Please do not let the cherry picked approval stats fool you into believing this is a good place to work. I have known colleagues to suffer breakdowns and cry in the office because of the unreasonable demands placed on employees. This business is melting pot of toxic masculinity, blame culture and You might think that this could be worth it if the pay was reasonable, but you’d be wrong.

      avatar
      COPTRZ Response
      2y
      The Reviewer’s characterisation of the company as ‘faltering’ suggests this is either a false review or a nefarious review from a duplicitous ex-employee - to assert that Coptrz is ‘faltering’ it totally without foundation and lacks credibility. Coptrz's achievements and growth are well-documented and recognised on prestigious platforms such as the Financial Times FT1000, marking us as one of the fastest-growing companies in Europe. In 2022 alone, we achieved an approximate growth rate of 400%. In 2024 we have enjoyed a record start to the year with major contract success underscoring our robust and thriving business model. We share our revenue figures with the whole company every quarter and our results are published on companies house. Regarding the allegations of false positive reviews, it's essential to understand that Glassdoor verifies all positive reviews from current employees. These reviews are a testament to the positive and inspiring culture we've cultivated at Coptrz, where feedback is both encouraged and valued. Our culture promotes self-reflection, a practice supported by our quarterly engagement surveys. These efforts have contributed to our exceptional retention statistics, with a 100% retention rate of high performers over the last two years. This statistic speaks volumes about the positive environment we've created, where good people not only thrive but choose to stay. 95% of employees feel cared for by their managers or colleagues. 100% feel encouraged in their development. 95% have had opportunities to learn and grow in the past year. 90% have formed meaningful friendships at work. 95% have had discussions about their progress in the last six months Our numerous "Best Place To Work" awards and outstanding engagement statistics are the real indicators of our company culture. These achievements are based on objective measures, including feedback from our current employees. We understand that not every individual's values will align with ours, and that's okay. However, we stand by our culture, our team, and the integrity of our practices. Coptrz is a place where individuals with a strong work ethic and high integrity can not only succeed but excel, enjoying a comprehensive benefits package and numerous career growth opportunities while sharing in the financial success of the business. We appreciate feedback, as it helps us to continuously improve. However, we also believe in the importance of accurate and fair representations of our company. We invite anyone interested in learning more about Coptrz and our culture to reach out directly or explore the wealth of positive feedback from our current team members and come and meet us and see for yourself. We’re totally transparent and welcoming.

      Explore other reviews about COPTRZ

      5.0
      14 Dec 2025
      Customer success executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Coptrz is a great place to work, especially if you’re into drones, tech, or learning about new industries. I’ve learned so much about an industry I knew very little about before, and I’ve been encouraged and supported throughout that learning journey. It’s really rewarding to work in a customer service role where helping customers and meeting their needs genuinely comes first. The company truly prioritises your growth and does everything it can to support you in thriving in your role. The people are genuinely lovely and easy to work with and there’s a strong team atmosphere. Everyone is knowledgeable, passionate about what they do and always willing to help. There are great opportunities to learn, take on new challenges and develop your skills.

      Cons

      As with many fast-growing businesses, things can sometimes feel high pressure, and priorities may change quickly. No two days are ever the same! The workload can be demanding at busy times, so being adaptable to this is key.

      avatar
      COPTRZ Response
      4mo
      We’re incredibly proud to hear that the learning journey has been such a positive one. The drone and emerging technology space moves quickly, and creating an environment where people can grow, develop new skills, and build confidence in a new industry is something we care deeply about. It’s also great to hear that the team culture and customer-first mindset are coming through in your experience — that’s exactly what we aim to build every day. You’re absolutely right that as a fast-growing business operating in a fast-moving sector, priorities can shift and workloads can spike at busy times. That pace brings opportunity and variety, but it also requires adaptability and resilience. We’re continually working to improve planning, communication, and resourcing so that growth remains sustainable and pressure is managed in a healthy way. Thank you as well for the advice. Open communication and supporting people to thrive in their roles will always remain a priority for us. Feedback like this helps us reinforce what’s working and stay focused on where we can keep improving.
      4.0
      14 Jul 2025
      Internal sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      >Friendly and welcoming team with a predominantly young workforce >Modern, well-designed office space. >Convenient city centre location with easy access to transport and shops >Weekly free lunches, which add a nice touch to the overall employee experience >Fast-paced setting that promotes rapid learning and professional growth – ideal for those starting their careers >Performance targets are fair and achievable if you put in the work, providing structure without being too overwhelming

      Cons

      >The company experiences relatively high staff turnover, which can affect team continuity. >Ongoing challenges with stock levels sometimes make it difficult to consistently meet targets. While this may not be anyone’s direct fault, it could point to a broader operational issue that deserves attention. >I would have preferred a different commission structure—perhaps monthly rather than quarterly—as this might have provided more consistent day-to-day motivation. Additionally, since commissions are based on profit rather than revenue, there was less incentive to promote low-margin products, which impacted overall sales strategy. Incorporating revenue into the targets could potentially improve this. >The sales training sessions would benefit from a more practical, real-world approach, such as one-on-one role-playing or phone call simulations. This would be especially valuable for new starters to build confidence early on. While group scenarios had some benefits, they weren’t always the most effective use of time and it often felt like we were doing the same training session over and over again.

      avatar
      COPTRZ Response
      11mo
      Thank you for taking the time to share your thoughts and feedback — we really appreciate your honest and balanced perspective. We're pleased to hear that your overall experience at Coptrz was a positive one, particularly around the supportive team culture, modern office environment, and the learning opportunities available. Our mission has always been to create an energised, ambitious environment that supports career growth — especially for those at the start of their professional journey — and it’s great to see this reflected in your experience. You've raised a number of constructive points, which we take seriously Stock availability You're absolutely right that this has been a challenge at times. We're actively investing in new inventory and forecasting systems to improve our stock management and better align with sales demand. While there has been supply issues outside of our control, your feedback reinforces the need for us to accelerate this work, and we’re treating it as a top operational priority. Commission structure We appreciate your thoughts here. We’ve designed our commission scheme to reward both personal performance and sustainable margin growth, but your suggestion to explore revenue-based targets and shorter payout cycles is valid. We review our sales incentives annually to ensure they remain motivating, fair, and aligned with team performance and company growth targets. Sales training Thank you for calling this out. While group training provides a shared foundation, we recognise the value of more practical, real-world application — especially early in someone’s journey. As a result, we’re introducing more structured one-to-one coaching, real call reviews, and scenario-based training into our onboarding programme. Team continuity Staff turnover is something we’re monitoring closely. While some natural churn is expected in high-growth, high-performance environments, we’re actively working to improve long-term retention through better progression pathways and clearer career development support. Once again, thank you for your contribution to Coptrz and for leaving a review that’s both honest and constructive. We wish you the very best in your next chapter and will continue using feedback like this to keep improving the experience for our team.
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