Has become a joke of a company - Senior Patient Care Representative CITYMD Employee Review

1.0
25 Mar 2017
Recommend
CEO approval
Business outlook

Pros

If you want free cereal and coffee then that's the only Pro I can give you.

Cons

Poor compensation, management decides whether or not you get a raise (if they don't like you, you don't get any raises), They go by the model 'be kind', heck, the free WiFi is named 'be kind' however, employees are not treated very kindly by the company and management. We have regional managers. However, they are useless and are there just to complain about you and you would be lucky if they actually get to even care about learning your name or who you are. You do not get compensation for actually training new hires. You need to kiss someone's .... in order to get anywhere in the company. PCRs have to train newly hired managers, I'll repeat. PCR train newly hired managers, without any compensation for doing so. In other words, you will end up training the person who will be ordering you around and telling you how to do the job you have been doing for months or years. Managers think that getting employees a slice of pizza will keep an employee happy. Well, thank you for the pizza but no thank you. If you are thinking about joining the company do yourself a favor, forget about it. It will be all nice during the first month or two. However, by the way things are going right now you are gonna wish you were never a part of this company.

Explore other reviews about CITYMD

5.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Hands-on experience with EMR systems and patient documentation. Strong patient-facing experience with diverse cases and populations. Exposure to working with multiple providers and medical specialties. Fast-paced environment that builds adaptability and multitasking skills.

Cons

Pay may feel lower compared to the intensity and volume of work- but unfortunately is typical for premed/prehealth professionals.

1.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Exposure to a wide variety of patients, Entry-level opportunity in healthcare, Some great providers, Learn how to multitask under pressure, Fast-paced environment

Cons

Toxic work culture, Severe understaffing, High turnover and burnout, No accountability from leadership, Little recognition or growth

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