Horrible Experience - Anonymous employee CITY HOME Employee Review

2.0
6 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company OVERALL is okay. The facility is well maintained and the cafeteria has good food.

Cons

I worked as a manager in training. Like I said above, the company as a whole is okay but there are departments which I wouldn't recommend working within. Departments which will make you wish you never accepted the position in the first place - the warehouse particularly. The training program for managers is poorly designed and executed. I was only given four weeks before they threw me onto the floor to manage 100+ associates. During that training period I was paired with individuals who should never have been given the role of training a new manager. Some did not care. Others were poor communicators. And the entire training consisted of verbal dissemination of knowledge which didn't cater to different learning styles. No time to absorb the information or let it sink in. Furthermore, they didn't have the necessary login credentials for the various systems prepared for me beforehand, so I had to borrow other people's credentials and every other day I had to pick up a new system even if I was already on the floor officially managing. Foresight was practically non-existent. Management seemed more concerned about filling the vacant position and their own promotions rather than laying the proper foundation for success for new employees. I worked in the warehouse as a trainee. It is very hot in the warehouse and is filled with 99% males who can be very aggressive. My shifts were 12 hours from 5am to 5pm leaving little time left in the day to do anything else. I hated coming to work every single day and is not a place for college graduates who wished for better things in their lives. Not too mention favoritism exists and back-stabbing normal. Management will take sides and throw you under the bus if they have to. They don't stand on principle.

Explore other reviews about CITY HOME

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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