You'll take what we give you because we know the job market sucks. - Anonymous employee CDW Employee Review

2.0
24 Jun 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great peers to work with for the most part. No accountability - this is also a downside, see below. I am lucky in that I love what I actually do for a living, and CDW let's me do it at a good (but not great) salary. But organizationally they/we are a mess. The upside is the company is still profitable and that allows the negatives to get buried.

Cons

There is no organization, no vision, no leadership. Management is almost completely reactionary, and often makes completely uninformed decisions and can't understand why things aren't done when and how they expect them to be. They are arrogant as an organization, though that has been tamed or humbled into them in the past few years. There is zero accountability for poor performance, especially at the management level. On the contrary, becoming a manager at CDW seems to be the key to job security. I've seen 1 manager fired in my several year tenure at CDW, and it was astounding to see the multitude of repeated mistakes that occurred before the eventual dismissal.

Explore other reviews about CDW

5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some good people still left there, but dwindling quickly. That's really it...the few decent coworkers left.

Cons

The great culture of the past is gone. Shareholder value is the only important metric now, and tenure/performance don't hold any value anymore to the EC. CDW is a shell of what it used to be for employee satisfaction across the board.

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