No structure - Team Lead - Customer Experience CARVANA Employee Review

1.0
20 Dec 2022
Recommend
CEO approval
Business outlook

Pros

People are some of the best!

Cons

No structure and no communication from top down.

Explore other reviews about CARVANA

5.0
31 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Pay is great for the job you do

Cons

Work life balance is not great

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Not many that I can think of other than being outside in the summer and independent.

Cons

You will work 12 hour days usually starting at 4:30am and you only get paid for miles. Once you leave the yard you start making money, but it takes 2 hours to load cars in the morning and 1 hour to unload unless you are running. Carvana states that you get extra miles for loading and unloading but the extra miles at .60 per mile only work out to about 10.00 per hour. Basically minimum wage for 3 hours a day. You'll have to work through the winter outside when its -40 with wind blowing and 20 semis in the ditch on your route from black ice so keep that in mind. Management only cares about you leaving on-time and thats about it..a deaf ear to any other constructive thoughts. Cameras watching every move and you get dinged all the time which will effect your quarterly "safety" bonus.

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