Pros
-Pay is decent -Work from home
Cons
-Micro managing, anytime you go above and beyond to help a customer it doesn't matter because it's all about the bottom line. I do sales but also try and represent CAA's brand as well. If you don't care about your customers dont expect them to renew. - Micromanaging things that dont make sense and that we have no control over - Since you work at home there is mandatory OT. I'd rather commute than be on the cues any longer. - You are a number, you are easily replaceable - You are lucky to get paid as much as you do for the work you provide (was told this by management) - No sense of value from the work you provide, it is never enough, there's always more you can be doing - Toxic work environment, you are not a person just another cog in the machine -I can go on and on and on, but all the above basically sums it up