It's not what they portrayed - Anonymous employee Butternut Box Employee Review

1.0
19 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free dog food. Canteen is a lovely environment with discounts on food and sometimes free food. Alot of lovely people work there

Cons

Oh this is where butternutbox is getting it wrong on so many levels. The atmosphere is volatile. I've never experienced a workplace like it. The job itself is very easy and straight forward. But they team leaders just add stress to it, making even the simplest task feel unachievable. They put so much pressure on you and will stand and stare while you try to get it done. They will not address bullying or discrimination. I feel like my mental health hit rock bottom due to their incompetence. No empathy and oh do they like to gossip. The cliques in there leave you so uncomfortable. And if a team leader doesn't like you then you know as they will tell lies about you and ignore you. I came home crying on so many occasions. My mistake was applying to work there. I have no self confidence anymore and it has broke me. The values sound good but the reality is, on the wall is where they stay,unless they use them against you. So disappointed as kev and Dave the owners are some of the nicest people you will ever meet. But who they have running the day to day operations are self entitled manipulative people. It's sad it didn't work out

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Butternut Box Response
9mo
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the issues you’ve raised, particularly regarding the team atmosphere and management. We want to reassure you that we take all feedback seriously, whether during employment or after. Our aim has always been to create a supportive and inclusive environment where every team member feels heard, valued, and able to succeed and we provide several internal channels and processes for team members to raise concerns, share ideas, or seek support. We remain committed to listening, learning, and continually improving. We wish you the very best in your future endeavors and thank you again for sharing your thoughts.

Explore other reviews about Butternut Box

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture at Butternut Box and Marro is really good - there is a great team spirit, and the business loves to celebrate wins, which makes for a highly positive and rewarding working environment. Diversity, Equity, and Inclusion (DEI) is deeply woven into the company, with a strong focus on driving awareness across all teams. Additionally, the business actively encourages continuous learning and career development. Depending on your role, they also offer a great hybrid model with a mix of in office and wfh days, allowing for excellent flexibility.

Cons

The work-life balance fluctuates significantly depending on the time of year and specific project deadlines in my particular department. Additionally, it is a fast-paced working environment which may not suit some people.

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s a truly mission-driven company, with genuine love for dogs and cats and a strong focus on customers. There is a lot of respect and care within the company, as we genuinely live by our values. There is real ambition and drive to deliver the best possible product all over the world.

Cons

Nothing comes to my mind at the moment

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