Some positives, mostly negatives - Member Advocate Businessolver Employee Review

This is the worst job I've ever had. We only got around 2 weeks of training before being thrown into annual enrollment (extremely busy season). QA will deduct points for the silliest things and have unrealistic expectations. There isn't a lot of support from leadership. I've had questions go unanswered in the support chat while on the phone with callers. Oh, and the callers are just awful.