Customer Support Technician - EN - Customer Support Technician Bullguard Employee Review

5.0
15 Feb 2018
Recommend
CEO approval
Business outlook

Pros

I have been working as a Customer Support Technician with English for the last year and I never thought that I will be part of such a wonderful team as this. Formed a good relationship with my colleagues and the schedule is really flexible(you work in shifts but you decide on which shift and when). Your views are heard and the TLs always try to help you with any issue you encounter.

Cons

They could invest in more personal growth

Explore other reviews about Bullguard

5.0
19 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Fun people, good atmosfere and office

Cons

It was sold and incorporated into a corporation

2.0
24 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The HR department seems to do a decent job so far. From what i saw if you kiss the right bottom at the right moment you will maybe get to travel abroad on the company's money.

Cons

If you are mediocre at what you do or unprofessional or you just like to bully your colleagues without being punished or you are all these three combined this is the place for you, you will receive a decent pay, a pat on the back and even a bonus from time to time, the sky is the limit. Unfortunately these are not isolated cases, bullying maybe, but being mediocre and unprofessional is the way to go at Bullguard. There still are a few good people left there but they are being marginalized, some of them even serve as escape goats for others' failure. How is this possible? Hard to say...The top level management doesn't seem to care much for anything other than the revenue which is not doing very well of course. It's a vicious cycle. Or they probably understand that things are so rotten by now that they will probably have to fire 90% of the company in order to fix things. The company main office in Bucharest feels like you are in a call center and the location is just awful. If you are good at what you do avoid Bullguard, life is too short :)

3
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