Built is run by people who like the way their voices sound - Anonymous employee Built Technologies Employee Review

2.0
6 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A few remaining team members

Cons

The reviews you see here are correct and having just recently departed I know there is an internal effort from the People team to pad the results with "good reviews," but don't let them fool you. Built has four different product lines. One of them produces revenue, that's not hyperbole- only one. Two of them are new-ish to the market (2-3 years) and have never taken off due to weak features and underwhelming efforts to create better offerings. What has been offered is buggy, too simple or just poorly imagined. They make no money. New white men have been brought in (there are so many white men who arrive with gusto) to fix/rebuild/reimagine, but Chase or whoever, eventually has their way of deflating ideas and egos and excitement and the smaller teams are collateral. With morale at an all-time low, the company changed the all-company voice surveys to no longer be anonymous, effectively quieting any real feedback from being delivered. Regardless, when the surveys showed we all rated "flexibility" as the only positive aspect of Built, they turned around in just a matter of weeks and asked us to return to the office. Don't pretend you have a culture any different from an old-school office, you just have good branding and hipster coffee.

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Built Technologies Response
2y
Thank you for taking the time to submit feedback! While we are sorry to hear you haven't had the kind of experience we strive for, there are a few factual inaccuracies in this post that we would like to address. First, the People team is not conducting any internal efforts to pad results with “good reviews”. Any positive reviews posted are done out of current and former employees' own volition. Additionally, the decision to de-anonymize surveys has provided the ability for our teams to implement actionable feedback in key hot spot areas as communicated with all employees, and a very limited number of analytics team members have access to identifiable data. We also do have a fully anonymous feedback channel through the All Voices platform available for sensitive concerns or input to be reported anonymously at any time. At Built, we believe that connectedness and collaboration are crucial to our success. Team members based near a Built office go to the office at least 3 days per week. Remote employees are encouraged to travel to the office occasionally depending on their role. We believe more in-person time creates a more cohesive and effective team, and we prioritize flexibility within this hybrid office construct.

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5.0
12 Jan 2026
Anonymous employee
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CEO approval
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Pros

Hard problems. Smart people. We’re fixing real, challenging probelms in real estate. You learn fast, you’re trusted, and the work matters.

Cons

It’s not easy. Ambiguity is constant, the bar is high, and you have to be comfortable figuring things out as you go.

1.0
4 May 2026
Recommend
CEO approval
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Pros

- pay is good - most ICs are genuinely kind and smart

Cons

I've been here long enough to realize no one in leadership has a plan. No one knows what they're doing. None of them. Built's success up to this point has purely been lack of competition. And as thats starting to change - they're scrambling and doing a "reorg" every 12 weeks and they cut jobs. As other reviews have stated - its usually the loudest person in the room who makes sweeping decisions that effect everyone at the org. I've lost count how many new technologies became "The Standard" because one person thought it would be cool to put on their resume. Then they inevitably leave and the rest of us are stuck maintaining a pile of garbage.

4
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