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Brightstar Computer

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Management creates a toxic environment - Tech Support Brightstar Computer Employee Review

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Good Colleagues in RMA department

Cons

- Micromanaging Management - Other department staffs backstab each other to climb position - Inconsistent company structure and workflow - Low pay - No Overtime pay (even though it is mentioned there is in policy but there's none) - No Bonus - Management frequently contradicts themselves, changing requirements and being very inconsistent on focusing what to work on. - Management false promises via verbally end up not owning up to their own promise. - Management actively monitors work areas via CCTV throughout the day, which in the end creates an environment of low trust and high pressure. - Bad Management - Job responsibilities are constantly changing and expanding, making it difficult to maintain quality work - The role quickly expanded far beyond the original job description without adjustment in title or compensation - No position growth in both pay and position - High turnover - Inadequate Resources - Dishonesty - Unsupportive Leadership - Compensation and Progression Issues - Unfair Treatment

Explore other reviews about Brightstar Computer

5.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work in technician department, good vibes among colleague

Cons

commission follow sales, low sales no commission for all dept

2.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

random dress code, free environment

Cons

small wages, chinese only environment kind of like, 10 hours working, bad organizations.

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