Pros
Half way decent pay. Full time is nice, I guess the benefits are okay. Like a book with a beautiful cover photo and short amazing information page. This place looks better than it is. Room for advancement but you have to be a favorite.
Cons
Every other Saturday at CFNA Brookpark Ohio is REQUIRED on this day you work 8 hours but DO NOT get a lunch break. So, you work an 8 hours shift with only two 15 minute breaks. However, this is on of the busiest days of the week so a break is needed just to get some air or maybe eat something but they dont care. Inbound customer service trainers have not even worked in your position yet they are supposed to teach the position. The training class is boring and just goes on with a lady talking. The class is all over the place, there is no set ciriculum that anybody follows. Not sure how Im supposed to learn anything here to do my job. Ive been involved in two conversation with two seperate managers when I spoke of an idea or opinion they both rolled their eyes and kept the conversation going with the other person. IF YOU WANT TO BE RESPECTED NEED NOT APPLY. They try to perk the place up with commitiees but thats just to give managment something to do, if your just a rep managment does not awknowlege your presence. This coming from customer service. Stay away from Team Fab, enter at your own risk. Favortism is preffered here. They claim team work and coaching are etheir favorite things but thats a lie, very fake people.