Technical stagnation, AI confusion, management failure - Senior Software Engineer Brevo Employee Review

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of good people in this company. The salary package is also nice.

Cons

What stands first to me is: confusion and bad management. It looks like there are two, or even five different worlds in this company. In one of them, the upper management lives in their world, the middle management is living in a separate world, and then the regular employees live in their world. There is very little communication between those worlds, because company is not able to change, it feels like it still thinks in old way of doing business. First, there was a push to put people to offices, and it was decision being made without consulting the teams. Then, there was a push to experiment on AI workflows and AI code generation, without sharing any guidelines or defining ownership. After that, they just did layoffs targetting mainly engineering (it feels like half of engineering was targetted) - so people who automated some things using AI, were laid off. So people award for commitment and energy is just that, getting fired. The thing is that AI workflows are nowhere good enough to do prod ready code at this time, the amount of technical debt is growing exponentially, and tech leadership is dormant. There are very little possibilities to grow in this company, it was like that before, but now it's very visible. I predict that the biggest talents will just jump the ship quickly. And there is very visible contradiction between what Brevo says is doing, and what Brevo is actually doing. For example there was also a big workshop of radical candor method, of being honest and transparent, but the upper management is keeping secrets, not communicates, doing layoffs of a surprising scale. The values of the company are artificial and not respected, it's very confusing.

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Brevo Response
2w
Hello, Thank you for sharing this feedback and for your commitment to Brevo over the past years. That kind of tenure reflects a real investment in the company and we appreciate you taking the time to write this review. We hear you on the communication and clarity challenges, particularly around our AI direction and the recent organisational changes. Navigating significant transformation is never simple, and we know that when decisions move quickly, the context doesn't always reach everyone at the same pace. This is something we are working to improve. We believe that being together in the office reinforce the collaboration and the connections that make us stronger as a team, and this is something we continue to encourage. That said, we are committed to communicating any changes to our ways of working clearly and directly with the Brevo teams. On the AI and engineering topics specifically: we are committed to making sure our technical direction is sustainable and well-supported for the teams. The goal has never been to replace talent with automation, but to equip our teams with better tools. We value the honest perspectives of people who know Brevo well. If you'd like to share more directly, our People team is always open to that conversation.

Explore other reviews about Brevo

5.0
18 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great work environment and company culture. They really do care about their employee's well being. Listen to suggestions and are proactive on implementing change.

Cons

As with any start up environment, it can be a bit disorganized at times. There is always change.

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Brevo Response
1y
Hello, Thank you for your review. We're happy to know that you like the work environment and the company culture; as you said, we're really attentive to the well being of our employees and we regularly ask their feedback and suggestions via different tools like global surveys. We are for sure a fast paced environment, and for this reason we evolve fast and we embrace amid chaos in in a certain amount, as it is the prerequisite to innovation and creativity. Hope you will stay for us for a long time!
4.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture. Genuinely awesome people to work with.

Cons

With teams being located throughout Europe and the US it was difficult to get timely answers/solutions to share with the client.

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Brevo Response
2w
Hello, Thank you for the kind words about our culture and team You raise a valid point about cross-timezone collaboration. With teams spread across Europe and the US, making sure communication is quick and effective is an ongoing topic for us. It's something we continue to work on to ensure both our teams and our clients get the responsiveness they deserve. We appreciate the feedback and wish you all the best.
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