Low Morale and High Turnover - Customer Services Administrator Breitling Employee Review

2.0
12 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- Colleagues can be very friendly. - Can be ideal for part-time first office job, would not recommend long term! - 13 month salary paid in December.

Cons

- Very low morale. - Extremely high turnover. Saw 6 people come and go in an 8 person team within 6 months. - The attitude of management is outright rude and at times. I have seen them resort to swearing and name-calling. - Staff are not treated like adults but rather misbehaving children. - Expect to do nothing but data entry for 8 hours with a 30 minute break for upwards of 6 months. - Breakout area is small and dingy, no outside communal areas as it's in an industrial estate. - Technology is extremely dated. - Entitled and rude customer base. - No progression opportunities and don't expect any one-to-ones. - Will expect staff to drop everything and do 12 hour shifts at the start of a pandemic.

Explore other reviews about Breitling

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Meeting interesting people and geeking out on watches

Cons

Always on call to clients

avatar
Breitling Response
7mo
Thank you for your kind words and for taking the time to share your experience. We're glad to hear that your time with us was positive and that you found value in your role here. It's always meaningful to know that our efforts to create a supportive and engaging workplace have a lasting impact. We wish you continued success in all your future endeavors and hope our paths may cross again someday. Thank you again for being part of our journey.
4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

- easy, relaxed vibe - good pay - good bonuses

Cons

- management - heavy favoritism - lack of rules - very boring/ slow

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Breitling Response
2d
We appreciate you taking the time to share your review. We're glad to hear that you valued the relaxed working environment and found the compensation and incentives rewarding. We also appreciate your honest feedback regarding management and organizational structure. Input from current and former employees is important as we continue to refine our processes and strengthen the way our teams work together. Thank you for your contribution, and we wish you every success moving forward.
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