Great Place for benefits but overall terrible - Customer Care Advocate Bread Financial Employee Review

3.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

benefits, work from home, and flex.

Cons

unrealistic metric goals in both customer care AND collections, no room for growth due to these unrealistic expectations, etc

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Bread Financial Response
1y
Thanks for the review. We appreciate your feedback and we encourage for you to reach out to your PSSP (People Partner) to find a direct solution to your concerns. We take our people and career development very seriously - if you are unhappy with your current situation for career growth, your PSSP can arrange a stretch of flex assignment for you to venture into different areas of the business for you to potentially step into. We appreciate your 2 years of service to the organization!

Explore other reviews about Bread Financial

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, family oriented, great pay opportunity, and growth.

Cons

Work could get incredibly slow.

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Bread Financial Response
14h
Thank you for the review! We work diligently to ensure our compensation package is competitive with the market so it's nice to see those comments made here. We appreciate your feedback and thank you for your 3 years of support to the company!
1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The employees! They were some great hard working young adults!

Cons

No meaningful pay progression. Limited recognition for performance.

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Bread Financial Response
14h
Thank you for taking the time to write a review with us. We're sorry to hear that your experience with us has not met your expectations. We understand your frustrations with pay progression and will take your feedback to improve the associate experience. We thank you for your support to the company and wish you all the best with your future endeavors.
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