Pros
Exceptional pay and benefits for entry level call center positions. Best work culture I've ever been a part of- genuinely feel valued and recognized by the company. Company is expanding rapidly and internal opportunities reflect this. I've had one in-line title promotion, stretch promotion "internship", and been promoted to a new position all within a year of my hire date. Lots of "extra-curricular" opportunities for involvement to those who seek it. Company genuinely cares about its associates and communities.
Cons
Fair share of growing pains. Computer infrastructure not advancing as quickly as company itself. Financial institution, so strategy changes are frequent and without warning. Lots of growth and promotion can result in new training new. While pay is competitive, the matrix to determine wage can result in two associates in the same role making different salaries based on the position they promoted in from.
