Wolves in sheep's clothing. Run away. - Anonymous employee Braze Employee Review

1.0
9 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, some people are nice and welcoming

Cons

Cutthroat environment. Distrust and toxic competition run rampant. No such thing as a performance improvement plan - they'll just fire you without warning if it suits them. US HR department is terrible. There may be some ok departments, but overall there are a lot of bullies and everyone is only trying to protect themselves. Management will throw you under the bus if needed.

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Braze Response
2y
Hi there, Thank you for sharing your feedback with us – we’re sorry to hear about your experience. At Braze, we strongly believe in cultivating an environment centered on integrity, kindness, and transparency. Any form of bullying or poor conduct is not tolerated, and we expect everyone at Braze—regardless of role, tenure, or background—to contribute positively to our culture. We can also assure you that no decision regarding employee termination is taken lightly at Braze. We strive to ensure fair treatment for all employees, regardless of individual circumstances or location, and follow strict processes that include alignment with managers, People Business Partners, legal counsel, and Braze leadership. If you’d like to delve deeper into your feedback or share anything else, please reach out at any time to TalentReviews@Braze.com – our inbox is always open.

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

5
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