Tough times in the past, but great times lie ahead! - Regional Manager Brammer Employee Review

5.0
2 Jun 2018
Recommend
CEO approval
Business outlook

Pros

After going through some tough times 12-18 mths ago, Brammer Buck & Hickman is now in a good place with the platform to thrive. The company now has a listening leadership team that genuinely want to hear your comments. Huge investment has been made on training the teams to be focused sales people looking at providing the best sales experience possible instead of just being order processing robots. The company no longer has a centralised command & control ethos. Each branch team has been empowered to be masters of their own destiny with the ability to decide on what’s best for their customers & what they need to do to be successful.

Cons

Some computer systems need upgrading but this has been recognised and further investment on upgrades is already being rolled out.

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2.0
19 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Knowledgeable people in the company with some fantastic trainers

Cons

Training is crushed in to as small a time as possible in order to minimize costs - this means it is incredibly stressful and ineffective. Although they run projects across branches - there is little to no support in these. Recently undergone a big "shake up" meaning some management had to reapply for their own jobs - this means that the company is now mostly run by Buck & Hickman managers, some of them are great at the job whereas others are truly awful and moreover they will prioritize Buck & Hickman over Brammer every time. Job roles are unclear at the best of times and with this there is little to no direction on what you should be achieving other than rushing to invoice everything at the end of the month to drastically inflate figures. The systems are archaic and will not be invested in because they invested in Buck & Hickman instead. The big problem with this is that you need to price items - if you are inexperienced there is no model to go by for this and you will be regularly undercut by competition. Too many sales people and not enough leaders. There is no path of career progression and I noticed a lot of people just enjoying being comfortable within their roles. This stagnancy is not good for the growth of a company and these characters can typically create problematic atmospheres as experienced within my office.

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