Pros
Met some lifelong friends (none who work there anymore).
Cons
Literally where do I begin. I got hired after an extensive interview process that included a "culture fit" interview (Pro-tip: if a company has this included in the interview process, it's a façade to underpay you at the expense of "culture"). I was initially really excited to have gotten this job; the company sounded so cool, I really loved the mission and I needed something different from my old industry. The first month and a half was great, and then we had a company-wide retreat in Palm Springs, where the company went all out money wise. Like a LOT of money was spent. We left feeling so happy getting to actually build those meaningful relationships the company preaches. Upon return to everyday life, however, we were smacked in the face with the reality of them spending that much money. Enter the "Metrics Challenge", where the company realized that we had spent so much money on the retreat that we essentially weren't making enough to break even. So with that, upper management decided to place every single person who works with the customers on this improvement plan where we had to hit absolutely insane metrics in order to keep our jobs. We also had to start signing in and out as salaried employees to ensure that no one was working overtime, but were actively being told to sign out and work after our scheduled hours to get the work done. Every person I knew was so burnt out, stressed and worried that they were literally going to lose their job over these metrics (and some did). The company made it sound like a "fun challenge" in the Friday All-Hands meetings, where upper management and people not customer facing were trying to make it sound like the challenge was such a fun idea for all of us 'lower' positions. Fast forward to November of 2022, after quite a few people were either let go or quit because of the challenge, we were going on another optional company retreat - this time to Peru. Super fun idea, but where was all this money coming from you ask? Great question. The DAY BEFORE we were all set to jet to South America, the company decides that this was the perfect time to lay off 19 people. No warning - these select people had a calendar invite and were literally shut out of everything on their computers within the 10 minutes after being fired because this company could no longer afford their salaries. So one by one, you would see employees being grayed out on Slack because their accounts were no longer active. And yes, those who had flights, hotels/Airbnbs and things scheduled in Peru were asked to no longer attend due to "conflict of interest". And those of us remaining had to take on their workloads and expected to maintain the same or better numbers. On top of this firing, literally on the same night, there was a TikTok video that went viral of an Uber driver discussing a passenger in her car who openly admitted that he didn't promote someone in this company because she is a woman and he didn't want to have potential sexual assault allegations against him. It was super easy to figure out what company this video was about because the Uber driver name dropped and the internet did what it does best and figured out the company almost immediately. The victim of this TikTok was essentially gaslit by the upper management and the guy who was in the Uber actually attended this international trip and a month or so later was promoted :) While on this international trip, we even had someone in management tell us that most of the people who were laid off the day before were "dead weight" and we should be happy that we still have jobs. And now fast forward to February, where there is a random meeting added to my calendar that is labeled as mandatory and takes place 10 minutes after the request was sent out. I was freaking out, messaged most of my team and they said they had the same meeting. That relaxed me a little, I thought 'no way upper management would do a mass firing!'. Wrong. That's exactly what they did. They let go of over 50 people at the same time because they could no longer afford our salaries. Zero remorse, no other explanation other than they could not afford us (but they had just hired a slew of people in Ohio and purchased a brand new office lease in San Diego and Ohio, even though SD was remote). Come to find out that a week or so ago (In July) they let go of everybody in Ohio too, for the same reason of not being able to afford their salaries. It has taken me this long to write a review because frankly I didn't want to take any more time thinking about this company and the horrific way that they treat their employees who are not brown nosing the upper management, but after hearing about them doing yet another mass firing in Ohio, I just want to make sure that everyone is warned to never work here. A start up that is 9 years old should be enough of a red flag, but here are some condensed reasons not to work here: -HR and upper management is so rude, so unsupportive, and do not actually care about you. -If you have planned PTO or are sick, your metrics will go down and you will be placed on an improvement plan and at the risk of being fired. They do not care or take into account that you are out of the office, your numbers are down!! -Excessive workload and no assistance from management. -You will not make enough money to pay your bills unless you are upper management or suck up to the founders. You would make more money at McDonalds and honestly you would be a lot happier there.